About Us - Neulook

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Welcome Valued Customer!
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About Us

NEULOOK.com, powered by BIOVEA, is a premier destination dedicated exclusively to the world of beauty. From luxury makeup brands and organic beauty products to high-end hair care and classic fragrances, you’ll find what you’re looking for at NEULOOK.com.

As part of the BIOVEA family, NEULOOK.com fits seamlessly into your shopping experience. One account and one shopping cart for both sites makes it convenient to shop for your health and beauty needs all at the same time.

We're committed to bringing the best beauty products on the market to our international customers with the same high-level dedication to quality and service that BIOVEA has offered since 2001.

Speedy Delivery

Neulook has several warehouses worldwide to ensure that your order is processed and dispatched quickly and delivered to your doorstep with the greatest of speed, efficiency and privacy. For more detailed dispatch information Click here ›

100% Satisfaction Guarantee

Neulook guarantees the quality and labeled potency of our products. If for any reason you are dissatisfied with your product, you may return it within 30 days for a store credit, exchange or full refund. It is our goal to dispatch all orders from our warehouses within 24 hours (working days) and to respond to all emails within 24 hours (working days). Read more ›

Security

All credit card transactions are secured and encrypted to meet the highest standards of trust and protection on the Internet. Neulook is fully PCI compliant and up to date with the latest PCI standards. The website is McAfee SECURE, and is tested and certified daily to ensure absolute security. When you shop with us you can rest assured that your personal details will remain safe, secure and completely confidential. Read more ›

Privacy

Privacy and confidentiality are a top priority at Neulook. Under no circumstances will we share or sell your personal information. Read more ›

Customer Incentives

  • EZ-DISPATCH PROGRAMME: Have your favourite products dispatched automatically and receive an extra 5% off on all products! Read more ›
  • FREE SHIPPING AND HANDLING: Regular postage and packing is FREE for all orders over $75.00!

Thank You!

We sincerely appreciate your business and referrals, and look forward to serving your health and beauty needs for years to come. Happy shopping and we wish the best of health for you and your family!

Customer Service

This Item Qualifies for
50% Off any 2nd Product!

Choose any regularly priced product and get any
other item of equal or lesser value at ½ price.

*Excludes sale or promotional items and cannot
be combined with any other offers.